Customer Reviews
Royal Serve was great to work with. Vadim responded quickly to my request for a quote and gave me the best price of any company I contacted. The work was done promptly and excellently and the system performed exactly as promised. I would highly recommend Royal Serve to anyone.
Outstanding job and service! Got the unit with same 10 year parts and bonus 2 year labor for thousands less than the big guys. I got 5 quotes so not just comparing to one company. Job was started at 8:30 and all cleaned up by 4:30. He even laid tarps through the house as he was in/out from my garden area many times with mulch and dirt from there. Highly recommend!
Vadim at Royal Serve was phenomenal. An honest gentleman that preformed a really clean job. He spent the time to walk me through my new system.nnEverything works great so far and highly recommend his company.
I had such a wonderful experience with Royal Serve! They installed my ductless mini-split system quickly and did a fantastic job. Vadim was super polite and really kind throughout the process. I can't recommend him enough to anyone who needs these services—he's the best!
Awesome service. I had a great experience with Royal Serve HVAC! Vadim was professional, honest, and efficient. He diagnosed the problem with my air conditioner quickly and had it running again in no time. If you need air conditioning repair, maintenance, or any HVAC service in Rochester NY, I highly recommend Royal Serve. Excellent service and fair pricing
Vadim did an outstanding job serving my air conditioner. He was professional, meticulous, and kept everything neat throughout the process. I am extremely satisfied with the results and would highly recommend him to anyone in need of HVAC service.
Best ever, thanks Vadim! So I called him knowing he was a local business and he really took care of me. I mean, the best way to describe him would be equivalent to an angel in disguise. I was sweltering in my house. I didn't have any kind of air conditioning solution and he took the time to analyze my house, analyze the rooms and he gave me a quote on getting two air conditioning units installed. And it was a competitive quote and I appreciated it. But even more than that, as he got in to do the work, he went above and beyond putting extra vent channels, widening the channels and additional duct work. And I couldn't be more happy with the results. If you're ever questioning, I would definitely recommend go with this company and ask for Vadim.
Royal Serve quickly diagnosed and replaced our failed condenser coil, which had no refrigerant. Vadim recharged and tested the system, and now everything works perfectly. He was professional, honest, and efficient. My dogs love Vadim and are grateful our AC is fixed!! If you need AC repair or HVAC service in Rochester NY, Royal Serve is the company to call!
We cannot recommend Vadim enough! Our AC but the dust the first night of a 4 day stretch of extreme heat and Vadim came out after 7pm on a Sunday to try to repair it, it unfortunately was not fixable but he then came back the very next day and worked all day in 90+ heat to install a new AC for us. He was professional, kind, educational and reliable!!! If you need anyone for your HVAC needs call Vadim first!
Royal Serve did an outstanding job installing my new AC Unit. I received 3 quotes and Vadim took the time to talk me through the process and exactly what to avoid with the big companies. Vadim offered a level of craftsmanship that was unmatched. I’m very excited to give Royal Serve my continued business!
Really professional vary neat and clean after the service done as well and best part is he knows what he is doing . I will be using Royal serve now every time when I need to get service or replace my boiler again and definitely recommend..
Vadim was absolutely excellent! Knowledgeable, professional, dependable. Takes pride in his work. Highly recommended!
New and loyal customer here! Service was very timely and professional. Vadim is wonderful and very informative. He got our system back up and running after a botched DIY project. I’m very impressed with his professionalism and I would highly recommend Royal Serve for any HVAC needs!
Vadim has helped me again. Showed up after hours and again fixed my AC problem. This winter he fixed my furnace. I highly recommend him. He is very thorough and thoughtful. Even after the problem is fixed he stays and checks everything to …
We called Royal not only on one of the hottest days so far, it was also a Sunday! He was at our house within 25 min! Not only his quick response - his price was about $850 less than what one of the large companies were going to charge us! …
Our AC failed yesterday and Vadim was able to squeak us in early this morning. I was impressed by his willingness to do so (it helped that we were in his way to another job), how well he explained what the issue was, and that he was able to …
Vadim installed the water softener and filtration unit in my home and he was very professional and efficient. He took the time to explain what he was doing and he was very considerate about equipment placement. I highly recommend him and …
Vadim was extremely helpful in our AC unit issues. He had the needed parts on hand and gave a very fair price for services and parts. He explained the issue well and was honorable in his work. Thank you Vadim. We will be using you for ALL future HVAC needs.
Very quick and professional. Explained everything that water system does and how to maintain the new water system. Also was very careful and precise when installing. 5* service and service man.
Excellent work done by Vadim on a recent repair. Vadim quickly offered his help and got me in right away to get our AC back up and Running. Yeah, they identified the problem and also saw another bigger problem that was easily corrected at a …
