Camera Screens: Got Cameras? But Who Is Watching Them?

Many companies believe all you need to do to be secure is to install some security cameras but  most business owners forget to consider who is actually behind those camera screens.

Security is only as strong as the people behind the security camera. With Swissguard USA, we only train and hire the best in camera security. Here’s why our team stands out.

24/7 Guard Monitoring Behind Camera Screens

Many security companies claim to utilize 24/7 monitoring when it comes to their security services. However, the reality is that  all of these entities rely on automated tools that can fail.

We employ guards to watch all of our camera screens live and in real-time. The cameras are on screen 24 hours a day, 7 days a week.

These guards are the people behind the best camera security services available in America today. By ensuring they’re always behind our cameras, we guarantee that someone is always watching your property live, no matter what happens.

Digitization has its many benefits but with security, you can’t afford any mistakes. By having trained eyes on your property at all times, we ensure there’s always someone responsible for your security.

45 Minute Intervals Guarantee Fresh Eyes

When you’re relying on guards to watch camera screens live, you need to ensure they’re well-rested.

We make sure to employ several guards for any location we undertake. This way, we’re able to cycle guards in and out of any given location at 45-minute intervals.

This process guarantees that the person watching your camera system will always have fresh eyes. They’ll be able to stay alert of their surroundings at all times during their assigned 45-minute interval.

Then, they’ll get a break whilst a different trained security guard takes over. 

This ultimately ensures the possibility for us to provide the best camera coverage in the market today.

Strict Hiring Processes and Training Regimes

It isn’t easy to become a Swissguard USA security guard. Our hiring process is extremely strict and ensures that we only hire the perfect employees for the job.

All of our security guards receive an entry training regime once they’re hired. This course was designed to make sure all of our employees have the experience they need to perform camera screen surveys on properties of any size.

Not only do our guards undertake an entry exam, they’re also subject to regular training.

Our training sessions ensure our guards remain alert at all times when on the job and are always aware of the demands of their position.

With both fresh eyes and trained minds, the people behind your camera screens can keep your property safe.

Internal and External Auditing

Swissguard USA relies on both an internal and an external auditing system.

Our internal audits are performed regularly by our trained in-house team. We look to assess anyone responsible for being behind a camera screen at any given time.

Many companies conduct internal audits and then call it a day. We, on the other hand, are committed to excellence in security, which is why we also engage with external auditing processes. These are completed alongside our internal processes, meaning all our processes are comprehensively assessed on a repeating basis.

We regularly invite external auditors as well as our customers themselves to assess the performance of our guards and our security systems. We then ensure to collate extensive feedback from these providers.

Anything we find out in our audits will be directly applied to the future of our operations. By consistently evolving, we make sure any property we look after is kept secure.

This means we can continue to adapt to the ever-evolving demands of the security industry.

Supervisors are Law Enforcement Experts

Our supervisors are the backbone of the work we do at Swissguard USA. As a result, we make sure we only hire trained professionals. 

All of our supervisors have a minimum of 5 years of direct law enforcement experience. This ensures that they know how to react to any potential crimes at any time.

In security, time is always of the essence.

The experience and training of our supervisors also mean they’re quick to respond to issues and understand police procedures.

It’s thanks to this background that our supervisors can oversee property surveillance and ensure the highest level of professionalism at all times.

Additional Alarm Monitoring Services and Partnerships

The guards behind our camera screens are a vital component of our security system. But they’re not the only ones responsible for the safety and security of your building.

If an alarm is raised by our guards, then it’s directly transmitted to our additional alarm monitoring services. These individuals are trained to respond quickly to any and all breaches.

These centers are all UL-Listed and are also Five-Diamond certified by the reputable Monitoring Association. 

If any alarm sounds, it will be processed efficiently. This is thanks to the aforementioned training and all our guard’s previous experience. We have strict reporting procedures that make sure any alarm is handled as swiftly as possible.

We also make sure to work directly with law enforcement in any area we are monitoring. That way, emergency responders can be dispatched to a property at a moment’s notice.

Our guards are trained to only alert when serious breaches are in effect. This means we’re able to keep false alarms to a minimum.

Finally, though they’re not behind our screens, we also work with a number of partners. From installers to consultants, we have the network to keep your property safe.

Where Can I Learn More About Security Services?

You should now have a lot more information about who’s actually behind the camera screens here at Swissguard USA.

We’re extremely proud of our team, and the work they put in day in and day out to keep our communities and clients safe.

If you want to learn more about us or our security services, make sure to contact our experienced team directly. You can do so by filling in this short contact form on our website.