Ulta Beauty in Tampa, Florida 33625

December 2021 by Cory

Visited citrus Park location on 10/30/22 the employees with the exception of one girl doing a make-up application on a customer were all congregating behind the counter interacting amongst themselves. A customer that entered before me was asking for assistance and was ignored and then after she persisted was treated terribly and blown off with attitude. When I then asked about a product they employees (about 4 to 5 of them) gave me a dirty look like how dare I interrupt them...if looks could kill. I proceeded to try to find the product that I was seeking with out assistance and as I walked through the store I noticed several customers needing assistance with no employees to be found on the sales floor. As I was leaving I witnessed a customer call out to the employees behind the counter for help and the employees literally turned their back to her .I was in total shock. I won't be shopping that store anymore. I went to Shephora. This is clearly a management issue when the majority of the employees feel so comfortable and at ease with being so horrible to customers.

December 2021 by ana ana

Had a wonderful experience today with Monica the hair stylist who did my hair at the Ulta salon at Citrus Park. First time with her and definitely will use her again. I had let my long hair get out of control and had lots of split ends and no style and wanted to freshen it up but not cut it short. I wanted long layers and wanted to keep my length as much as possible and also layer the front a bit. I wish I took a before and after because she did such a great job, was very polite and checked in with me every step of the way to make sure I was liking how it was looking. I've been to dozens of hair stylists over the years, I'm an experienced lady lets say and have also worked in the beauty industry. And unfortunately I have had a lot of stylists just do what they want, talk over you, or take off too much length and not fully listen to what your wants and concerns are and that ultimately made me just start doing my own hair at home as much as possible because if I was going to ruin it at least I didn't have to waste money and time. But I'm happy I found a great stylist and that wasn't the case today, happily.. Book Monica for your hair needs!

December 2021 by Marie R

Very impressed with the level of customer service I’ve received at Ulta citrus park location today. They were VERY short staffed but they found the way to help me . Amanda assist me with my purchase,I’m not an easy client because I know nothing about makeup and don’t know what I even need. But she made me feel so comfortable, she was caring and nice , assist me with every detailed and recommended great products, try them on me to see if I even liked it before I bought anything. She made my frustration of not wanting to buy makeup im am easy and pleasant experience .. Look for Amanda when you go to the store . I assured you that you will walk out of there with what you need and happy customer like me . Thank you !!

December 2021 by casey Petzoldt

I am so grateful for Jae! She came to my rescue after I had a very bad experience at another salon that left my hair orange when it should have been a dirty blonde. Jae did an amazing transformation and made my hair the way I wanted it! She was very nice and knowledgeable! Before and after pics!

December 2021 by Sandra Martin Teyssiere

We had a good time the employees were dressed up for Halloween which was fun and the eyelash glue called Duo picture below is what she uses to put gemstones on her face???