Target in Prattville – Reviews – Hours

December 2021 by Neka Neka

Shopped here recently it was a weekday afternoon to my surprise it was still pretty busy. They did have everything I was looking for & more. Shelves were stocked & checkout moved along well..will be returning

December 2021 by Sara Corbin

I made a return of a pair of boy’s jeans this afternoon to the Prattville, Alabama Target. During the return, I mentioned I had recently purchased an item that was now on sale for $25 less and that I’d like to receive the difference. I was told by the guest services clerk that I would have to return and repurchase the item. I didn’t have it with me nor do I even still have the box. She stated that I’d have to have the product for her to scan. So I said fine, went and found the exact product on the shelf and returned to the guest services desk. She then informed me that since the item was an electronic (it was a PS5 controller), she wouldn’t be able to do it without the actual item I had already purchased. She said the computer required the serial number. There’s no serial number or alternate barcode to scan on the package outside of the usual product barcode. After telling her that didn’t make any sense because she couldn’t have pulled the serial number off the box anywhere, she called for a manager. The manager was just as unhelpful. She went on about the serial number as well. I asked her to just try to make the return/repurchase and to show me where the computer was asking for the serial number info. She said that each PS5 controller had its own DPCI number. After getting very frustrated with each other, she asked how much the difference was. I told her $25. She said, “Well, if it had been $10, I would have just done it, but not with it being $25!” After more arguing about the serial number and DPCI, she finally said she would “manually” do it and told me to give her the DPCI from the Target app. She successfully returned the item to a Target gift card and then made the purchase leaving with me with the difference on the gift card. The nasty attitude and incompetence displayed by the manager is definitely not what I expect out of Target.

December 2021 by Bigg Dog95

DONT EVER WORK AT THIS STORE , they are very racist and choose sides, they also pick on employees with disabilities, There is a tall black lady who wear glasses that work here name “Martesha” she jokes with the HR lady “Anetra” about how people dress at work, I overheard them talking about a girl who was deaf; they kept saying “SHE IS CRAZY” every time the girl asked what did they say and they just laughed, and shook there heads. They dont let there employees get there full 30 min lunch and also rush you during your break(s). The store is very tacky; with merchandise all over the floor, which is very dangerous, and also they tell the employees to just put the product/merchandise anywhere in the store, and don’t train anyone at all, very rude staff, Not professional at all either, they need a new HR person and new management, nobody knows the answer to any questions employees have, I would rather go to the Montgomery target or elsewhere. Not here.

December 2021 by Bob Weir

There was merchandise on the floor (which is a strip and fall hazard). Merchandise laying on the bottom shelf that had fallen off the pegs, shoe boxes open. I walked passed 6 employees and not one of them greeted me. Acknowledging the customer is one of most important things an employee can do. That customer will remember if they we greeted and asked if they need any help.

December 2021 by Ashley Crim- Smith

Great store, with sweet, attentive staff. It's Target, so of course, they have like everything... but it's always good quality products at a decent price!