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9/11 Memorial & Museum in New York, NY

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147

9/11 Memorial & Museum in New York, New York

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9/11 Memorial & Museum
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9/11 Memorial & Museum REVIEWS - 9/11 Memorial & Museum at 180 Greenwich St, New York, NY 10007

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Ratings and reviews for 9/11 Memorial & Museum

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Amanda Morris

a week ago

The museum is informative and there are several very interesting and of course heartbreaking pieces on display. The museum is laid out well and people were respectful of space and noise. We did encounter a very rude staff member (older small blonde lady outside the auditorium). Her behavior took our whole group aback as she became quite agitated and aggressive out of nowhere. She engaged our group outside the rest room to in her words "get us to where we needed to be". I told her that we were waiting for a person from our group and she asked "okay but where are you going?" I told her that we planned to go to the auditorium and again that we were waiting for someone to finish in the restroom first. I asked her if we were in the way and would she like us to wait elsewhere closer to the cafe area (I thought maybe we were in the way?) and she became very aggressive, came very close to me telling me "I am helping you to get to where you need to be". It was a really weird and uncomfortable situation. When our party member finished in the restroom we began heading to the auditorium (in the opposite direction of where she was stood) and she followed us and AGAIN engaged us aggressively asking where we were going. We ultimately decided against seeing the auditorium show because we just wanted to get away from her. That side, the other staff members seemed nice enough. It was just a really weird experience.

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Ashania Vassell

a month ago

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Jarrod Dibble

2 months ago

The entire memorial and museum was extremely emotional. It was very surreal seeing the reflection pools and having a chance to read the names of those lost.I decided to go into my current industry because of the events on 9/11, so seeing the museum was very surreal for me and helped reinforce my desire for public service.I was very impressed with how well some of the equipment (damaged on 9/11) was maintained and preserved.Definitely plan a few hours to truly spend in the museum to make your time worth. And pack your patience. There were so many people everywhere!

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Thanarat O'Bryan LMT, MLD-C, MMP

a week ago

A great maintenance and beautiful place. Very sacred. Honoring those who lost their lives and loved ones that day. A very breathtaking monument. Highly recommended tourist spot for sure.2/21/2024

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Amy Leffler (Thetravelroamad)

2 weeks ago

This was such a humbling experience. I'm not a huge museum person, but this museum was very well done. It captured my attention and there was so much to see and do. I remember 9/11 like it was yesterday so this museum really hit hard since this happened in my lifetime. I spent around 3 hours here and was able to take my time going through the museum. This is definitely a must see when visiting NYC.

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Chris Kuntz

a month ago

Beautiful place. It's a memorial. It moves you and brings your memories of that fateful day into the present.But it's marred by capitalism. It's basically a mall. Some very high end retailers and a large Apple store. I don't appreciate sharing the space for both. But I guess the retailers pay the bills and keep the lights on.

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Mahmut B

2 weeks ago

I found it incredibly beautiful and moving to witness. The concept of the unfilled void, dedicated to honoring the deceased, is deeply poignant. Being there evokes a profound sense of peace and reflection. A must-see in New York, as it encapsulates a tragic yet significant aspect of history.The musea is een must to see.

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Karina Perez-Prado

2 months ago

This place is so beautiful! Such a great way to pay tribute to the Hero's and all who made sacrifices on this day. Get your tickets in advance, the lines were extremely long. We went on a Saturday. Also, be aware that some exhibitions you will not be able to take pictures. Recommend you get the audio tour, it explains a lot of what happened in the events leading up to and some of the exhibition's if you want to go in detail.

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Javier

a month ago

The 9/11 Memorial Museum left me profoundly moved and reflective after my visit. The sheer magnitude and beauty of the place are immediately striking. The museum is impressively large and thoughtfully designed to commemorate the tragic events of September 11, 2001.Wandering through the museum, it prompts deep contemplation about the profound impact of that day. The exhibits skillfully convey the enormity of the tragedy, offering a space for reflection on the lives lost and the indelible mark left on history.The design of the memorial is poignant, creating a solemn atmosphere that pays homage to the victims. The incorporation of roses and images of those who perished adds a personal touch, allowing visitors to connect with the human stories behind the tragedy.The experience was overwhelming, invoking a range of emotions as I grappled with the gravity of what transpired. Facts about 9/11 were presented in a way that invited thoughtful consideration of the historical significance, leaving a lasting impression. The 9/11 Memorial Museum stands as a powerful testament to the resilience of the human spirit in the face of tragedy, and it's an essential visit for anyone seeking to understand and honor this pivotal moment in history.

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Andrew Z.

a month ago

This museum is a must see during any NYC trip. You can see and feel what happened on the tragic day in 2001. Everything is presented with honor and respect to those who paid the ultimate price. I would allot atleast 2 hours of time, if not more to tour this museum. I did a self guided tour and not the guided one. Some areas do not allow photography. You can buy ticket online or at the ticket counter. Can pay cash or credit. Very close to the stock exchange also. The heart of the world.

Features at 9/11 Memorial & Museum

Highlights

Active military discounts

Accessibility

Assistive hearing loop
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom

Amenities

Restaurant
Restroom

Planning

Getting tickets in advance recommended

Children

Good for kids
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