Parisi – Union Station – 30 W Pershing Rd #100, Kansas City, MO 64108

December 2021 by Aaron Payne

Let's start with the coffee - that was very nice. The pastries not so nice, it was dry, lacked taste and overpriced, served with a complimentary side of zero personality from the staff. However what wins the extra star is the atmosphere of having a nice coffee relaxing inside the grand hall of this magnificent building. It is a prime location for sure, some seating with tables just outside the store front in a roped off section which is excellent. Unfortunately garbage was not cleaned from tables. Some seating around the side of the store front as well, should the front be full. Worth stopping for a coffee, however I would not recommend anything else.

December 2021 by Lexi Forbes

Not only was the coffee amazing, but the wonderful people that work at this place helped me and the little girl I care for when no one else would. They gave us a bag of ice and actually cared that her head was hurt. Just amazing customer service but also just amazing people in general.

December 2021 by Shriraam Murali

Very much impressed with their coffee. As a tourist who had visited the world war memorial museum and the union station opposite to it, this is a very good place to grab a cup of coffee. Glad they are not using too much of sugar. A little overpriced, but their coffee is great.

December 2021 by Brooke Prime

I don’t know how they have so many great reviews. The staff lacked personality and the coffee was so bad. I had to ask where a lid and sleeve were and the girl lazily waved her hand and mumbled just enough in the direction of where they were. The iced latte was basically milk and vanilla flavoring. She may have even forgotten to put the espresso in since it was so overpowered with flavored milk. I ordered 2 different hot lattes and none of could tell which was which because they were both quite bitter. I paid $16 plus tip to just throw all three full lattes in the trash and mediocre (at best) service. I love to support and try local business but I will definitely be passing on this place for now on. Thankfully Starbucks is in Crown Center close by I can get my coffee fix when visiting Union Station. 0/10, absolutely do not recommend.

December 2021 by Rose Augustus

Just walked in to lovely decorated Union Station to purchase coffee for gift baskets for my family. None of the whole bean coffees had prices on them at Parisi. I had to ask for assistance, in order to get some attention as two of the three baristas were engrossed in their cell phones and one was serving a customer. Then when I asked for price information, the pregnant gal obviously bothered by my inquiry replied with a price range. I asked which labels were the $15 coffees? I guess I continued to bother her as she had to look up prices on computer. It took a little back and forth as no one came from behind the counter to assist me. I picked out my coffees $50/ worth with tax, and before I was rung up I asked if they could be ground. The gal who rung me up was a bit more personable. After I paid for my coffee, the cashier just placed the three coffee bags in front of me on the counter. I looked at her and then she asked the others that were mesmerized by their phones if she should grind the bags of coffee or should they? The one who was bothered by my price inquiry, said she would do it. She ground the three bags and then placed them in front of me on the counter. Not even a thank you, no eye contact or anything. I walk with a cane even without a cane, I would think someone would ask if you need a bag when you purchase three bags of coffee. It’s not like you can put them in your pockets. I asked if I could have a bag. Once again she appeared bothered and she walked into the storage room. She came out and said, “We don’t have any.” So I asked another associate who had just come out of the back with a cart full of sodas if they had any bags. She replied, “We should have some brown bags.” She then asked the other baristas if they had bags and the pregnant woman replied, “ No.” If you want holiday spirit to go with the elaborate decorations at Union station, you might wish to bring your coffee from elsewhere. The only reason I went there was to support a local KC business. My holiday gift baskets always include local KC products. Parisi was a staple in those baskets pre pandemic. Guess I will be substituting another local roaster in my gift baskets next year.